Manage work priorities

You'll learn

• Strategies for managing work priorities and coping with conflicting pressures.
• Techniques to help you set personal goals and match them with organisational goals.
• Techniques to manage your time and use technology more effectively.
• Tools to plan and implement your own professional development.

You'll be able to

• Reduce stress and boost effectiveness at work – through better time management and targeted personal development.
• Build a more solid foundation for coaching and guiding the development of staff.

Course outline

• Goals and strategies
• The importance of goal setting
• Goal setting principles
• Goal setting for organisations
• SMART goals
• Goal time frames
• Project goals
• Planning
• Aligning personal goals with organisational goals
• The planning process
• The planning puzzle
• Aligning personal work goals
• Dealing with conflicting pressures
• Setting priorities
• The planning process revisited
• Managing competing demands from tasks
• Managing competing demands from other people
• Applying technology effectively
• The challenge of technology
• Computers in the workplace
• Identifying personal professional development needs
• Professional development cycle
• Diagnosis
• Goals and strategies
• Actions
• Assessment
• Acquiring feedback from others
• Types of feedback
• Receiving feedback
• Feedback zones
• Positive and negative ways to receive feedback
• Encouraging feedback
• Feedback opportunities
• Feeding forward
• 360 degree feedback
• Implementing personal professional development needs
• Professional development cycle revisited
• Learning on the job
• Learning off the job
• Coaching
• Critical success factors for implementation success

AU$299