Working in teams

You'll learn

• The principles of teams, including development, types, purpose and performance.
• The principles of group dynamics and how to apply these to real people.
• How to define and develop a high performance team.
• Techniques for linking the team to organisational goals and responsibilities.
• Tools for effective team and project problem-solving.

You'll be able to

• Put critical systems in place to create a high performance team that is positive and efficient – and achieves organisational goals.

Course outline

• Team basics
• Team definitions
• Team advantages and disadvantages
• Team member roles
• Team success factors
• Functionality
• Team types
• Team stages
• Trust
• Openness
• Closeness
• Needs
• Cohesion
• Environmental factors
• Goals
• Ten tips
• Gaining commitment
• Empowering team members
• Becoming a role model
• Communication
• Liaising with management
• Skills of effective leaders
• Team leadership
• Tools
• Meetings
• Discussion groups
• Performance discussions
• 360 degree feedback
• Tips on giving and receiving feedback
• Reward mechanisms
• Training and development
• Career development steps
• Problem solving
• Signs to look for
• Identifying barriers
• Your experiences
• Rating team effectiveness
• Team evaluation

AU$299